Document Type
Article
Title
Publication Title
ONLINE
Publication Date
5-2004
First Page
37
Last Page
40
Issue Number
3
Volume Number
28
Abstract/ Summary
More and more librarians now use online chat to provide virtual reference to library users. This article presents the opportunities and challenges for librarians interacting virtually with their information seekers.
Repository Citation
Fernandez, Joe, "Facing Live Reference" (2004). Library Staff Publications. 6.
https://digitalcommons.library.umaine.edu/lib_staffpub/6
Version
publisher's version of the published document